Returns & Exchanges

At Giant Tiger, we want you to be completely satisfied with your purchase. If you are not happy with your item, you can return it within 45 days for a full refund or exchange with a valid receipt.

1

Gather Your Receipt and Item

Ensure the item is in its original packaging with all tags attached and locate your original register receipt or order confirmation email.

2

Visit Your Local Store

Bring the product and proof of purchase to the customer service desk at any Giant Tiger location across Canada.

3

Verification and Processing

A store associate will verify the condition of the item and process your return using your original method of payment.

4

Receive Your Refund

Once approved, your refund will be issued immediately for cash or debit, while credit card reversals may take 3-5 business days to appear.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing